Privacy Policy

Last Updated: October 2025

Welcome to Humera Alvi (“we,” “our,” “us”).
We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make purchases, or use our subscription services. By using our website, you consent to the practices described below.

1. Who We Are

Humera Alvi is based in Pakistan and operates an online store that offers subscription-based products through WooCommerce. Our website allows customers to subscribe, purchase, and manage their memberships or recurring deliveries conveniently.

2. Information We Collect

We collect information from you when you visit our website, create an account, place an order, or subscribe to our services. The types of information we collect include:

a. Personal Information

Name
Email address
Phone number
Billing and shipping addresses

b. Account Information

Username and password
Subscription preferences
Order history and renewal details

c. Payment Information

When you make a purchase, your payment details (credit/debit card, Easypaisa, JazzCash, or other payment gateway data) are processed securely through our payment service providers.
We do not store or have direct access to your complete payment information.

d. Technical Information

IP address
Browser type and version
Device type and operating system
Usage data and interaction logs

e. Cookies and Tracking Data

We use cookies and similar tracking technologies (such as Google Analytics) to understand how you use our website and to improve your browsing experience. You can manage or disable cookies through your browser settings.

3. How We Use Your Information

We use the information we collect to:

Process and fulfill your orders or subscriptions
Manage your account and preferences
Communicate with you about your orders, renewals, or customer support inquiries
Improve website performance and customer experience
Send marketing and promotional messages (only if you have opted in)
Comply with legal obligations and prevent fraudulent activity

4. Subscription Services

When you subscribe to one of our plans:

Your subscription will renew automatically if you choose the auto-renew option during checkout.
You can cancel, modify, or pause your subscription at any time from your account dashboard.
We will notify you of any changes to pricing or terms in advance.

5. Data Sharing and Disclosure

We do not share, sell, or rent your personal information to any third parties.
However, we may share limited data with trusted service providers who assist us in operating our website (for example, WooCommerce, payment processors, or hosting providers). These providers are bound by confidentiality and data protection obligations and may only use your data to perform their assigned functions.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal requirements, and maintain accurate business records.
You may request deletion of your account and associated data by contacting us (see Section 10).

7. International Users

Our website is accessible globally. By providing your information, you acknowledge and consent to the transfer, storage, and processing of your data in Pakistan, which may have different data protection laws than your country of residence.

We apply appropriate safeguards to protect international users’ information in line with global privacy standards such as the EU General Data Protection Regulation (GDPR).

8. Your Rights

Depending on your jurisdiction, you may have the right to:

Access, update, or correct your information
Request deletion of your personal data
Withdraw consent to processing
Object to certain uses of your information
Request a copy of your data in a structured, machine-readable format

To exercise any of these rights, please contact us at humera.alvi@hotmail.com.

9. Security of Your Information

We use appropriate administrative, technical, and physical safeguards to protect your personal information from loss, theft, misuse, and unauthorized access. While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet is 100% secure.

10. Contact Us

If you have any questions about this Privacy Policy, your personal data, or your rights, please contact us at:

📧 Email: humera.alvi@hotmail.com
🌍 Location: Based in Pakistan

11. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of our website after such changes constitutes your acceptance of the updated policy.